Preface
Recognition Program
Recognition is as simple as saying thank-you, with a very informal approach or as grandiose as a formal presentation at an event organized. Recognition focuses on the way Ample recognizes and appreciates good behavior, effort and additional initiative to foster a high performing culture in pursuit of achieving Ample’s vision and values.
Reward system
Reward system aims at strategically designing ways to motivate team members for their behavior, efforts and contribution towards Ample which can be monetarily or non-monetary.
Objectives and Scope
- Acknowledge Effort – Rewards innovation, ideation, initiatives and leadership behaviour.
- Drive Engagement – Designed to drive employee engagement amongst all team members across functions, sub functions, designations and locations.
- Build Ample Culture – Acknowledges individual or team effort and recognises exceptional performance, behavioural excellence at an organisational level
Eligibility
This policy is applicable to all the team members on the rolls and on contract with Ample across all geographical locations.
Abbreviations / Glossary
- ACMT – Apple Certified Mac Technician
- ACIT – Apple Certified iOS Technician
- CSAT – Customer Satisfaction
- ACSE – AppleCare Service Excellence
- PSP – Premium Service Provider
- RSE – Retail Sales Executive
- APR – Authorised Premium Reseller
- AAR – Authorised Apple Reseller
Categories of Rewards and Recognition
- Spot Awards
- ACE Awards
- Milestone Awards
Reward and Recognition Award Categories
Service Team
| ACE Award Category | Description | Eligibility/Criteria |
|---|---|---|
| Best Debutant (Individual) | Award the best new comer on the block who has established self as a role model and has understood the business well. Has been efficient & effective at work in a short span. | Eligibility: Tenure of 6 months or below. Criteria: Performance during the first 6 months both in-training period and on-job. |
| Expert Mac Technician Individual | • To appreciate a Mac technician who understands the details of operating a Mac machine well and is prompt on timelines & delivery. • Understands all aspects of Mac, troubleshoots, identifies & isolates the problem, promptly orders part, replaces & repacks the product. • Accountable for a well serviced machine being given to the customer. | Eligibility: All ACMT certified technicians Criteria: Based on quarterly performance (4 & above rating) |
| Expert iOS Technician Individual | • To appreciate an iOS technician who understands the details of operating an iOS machine well and is prompt in terms of the timelines & delivery. • Understands all aspects of iOS, troubleshoots, identifies & isolates the problem, promptly orders parts, replaces & repacks the product. • Accountable for a well serviced machine being given to the customer. | Eligibility: All ACIT certified technicians Criteria: Based on quarterly performance (4 & above rating) |
| Best Performer Individual | • To recognise exceptional performance at work and contribution in achieving the functional and organisational objectives. • Award to drive key priorities and to set benchmarks. | Eligibility: All Retail service engineers Onsite + Resident engineers IT/ software development/CC/ all other sub-functions Criteria: Based on quarterly performance (4 & above rating) |
| Extra Mile Award Individual | • To appreciate for going over and beyond call of duty. • Recognise exceptional efforts and ability to set standards & benchmark. | Eligibility: All employees Criteria: Impact beyond KRA/ impacts organisation or function |
| Culture Champion Individual | • Award a true role model who has walked the talk. • Recognise high performance standards & culture for self & team. | Eligibility: All team handling roles Criteria: Demonstration of desired behaviour & quarterly performance (4 & above rating) |
| Best Service Location Team | • Recognise a team that demonstrates excellence, exceptional performance, service excellence and builds culture that Ample stands for | Eligibility: All service locations Criteria: Profitability, CSAT, PSS/ACSE parameters , PSP status, look & feel of location, hygiene, grooming standards, least no. of escalations, desired behaviour demonstrated |
Corporate Sales
| ACE Award Category | Description | Eligibility / Criteria | ||
|---|---|---|---|---|
| Best Debutant Individual | Award the best new comer on the block who has established self as a role model and who has understood the business well. Has been efficient & effective at work in a short span. | Eligibility: Tenure of 6 months or below Criteria: Desired behaviour demonstrated | ||
| Best Sales Personnel Individual | • To recognise contribution towards sales performance • Appreciate diligence, efforts and dedication towards achieving top line/bottom line targets. | Eligibility: Frond-end sales & Inside Sales team members Criteria: Rating of 4 & above on sales targets | ||
| Best Team Manager Individual | • Recognise a leader in the making. • Appreciate consistent, standard, exceptional performance and role model behaviour. | Eligibility: All team managers – (Branch manager, Product manager, Team manager) Criteria: Rating of 4 & above (quarterly) + Desired behavior demonstrated | ||
| Best Breakthrough Deal Team | • To award an idea/deal which has changed the course of the business. • Recognise the team which demonstrates collaboration, ideation, initiatives, proactiveness, excellence & customer experience. | Eligibility: All Corporate team members Criteria: New OEM acquisition, New customer acquisition | ||
| Best Behind the scenes executive Individual | • Appreciate for going over and beyond call of duty. • Recognise exceptional efforts and ability to set standards & benchmark. | Eligibility: Collection executives and Sales coordinators Criteria: Extra Mile contribution |
Apple Retail
| ACE Award Category | Description | Eligibility/Criteria |
|---|---|---|
| Best Debutant Individual | Award the best new comer on the block who has established self as a role model and who has understood the business well. Has been efficient & effective at work in a short span. | Eligibility: Tenure of 6 months or below. Criteria: Performance within first 6 months and Desired behavior demonstration. |
| Best Sales Champ Individual | • Recognise exceptional sales performance contribution. • Appreciate diligence, efforts and dedication towards achieving top line/bottom line targets. | Eligibility: All RSEs Criteria: Performance in overall sales |
| Accessory Sales Champ Individual | • Recognise contribution towards accessory sales performance. • Appreciate diligence, efforts and dedication towards achieving accessory targets. | Eligibility: All RSEs Criteria: Performance in accessory sale |
| Role model Individual | • To recognise an individual for living Ample’s culture, who demonstrates the desired behaviour and considered as a role model. | Eligibility: All RSEs Criteria: Desired behavior demonstrated. |
| Best Store Manager Individual | • Recognise a leader in the making. • Appreciate consistent, standard, exceptional performance and role model behaviour. | Eligibility: All Asst. SM/Store managers Criteria: Desired behaviour demonstrated and Quarterly performance (rating 4 & above) and performance consistency |
| Best Operations Manager Individual | • Recognise a leader in the making. • Appreciate consistent, standard, exceptional performance and role model behaviour. | Eligibility: Cluster manager / Area sales manager Criteria: Desired behaviour demonstrated and Quarterly performance (rating 4 & above) and performance consistency |
| Best Backend Executive Individual | • Appreciate for going over and beyond call of duty. • Recognise exceptional efforts and ability to set standards & benchmark. | Eligibility: All admin/logistics/accounts/cashier executives (Apple + ASICS) Criteria: Quarterly performance (rating 4 & above) + performance consistency |
| Best Store Team | Recognise a team that demonstrates excellence, exceptional performance, service excellence and builds culture that Ample stands for. | Eligibility: All APR & AAR stores Criteria: Overall sales & accessory target achievement Mystery audit scores, Apple audit scores, Apple Retail compliance, Merchandising audit scores |
| Best Merchandiser Individual | Recognise a merchandiser for exceptional and consistent performance. | Eligibility: B & M team members (Apple + ASICS) Criteria: Performance for two quarters (rating 4 & above) |
Asics Retail
| ACE Award | Description | Eligibility/Criteria |
|---|---|---|
| Best Debutant Individual | Award the best new comer on the block who has established self as a role model and who has understood the business well. Has been efficient & effective at work in a short span | Eligibility: Tenure of 6 months or below Criteria: Performance within first 6 months and Desired behavior demonstration |
| Best Sales Champ Individual | • Recognise exceptional sales performance contribution. • Appreciate diligence, efforts and dedication towards achieving top line/bottom line targets. | Eligibility: All RSEs (ASICS) Criteria: Performance in overall sales |
| Role model Individual | • Recognise an individual for living Ample’s culture. • Demonstrated the desired behaviour, considered as a role model. | Eligibility: All RSEs (ASICS) Criteria: Desired behaviours demonstrated |
| Best Store Manager Individual | • Recognise a leader in the making. • Appreciate consistent, standard, exceptional performance and role model behaviour. | Eligibility: All Asst. SM/Store managers (ASICS) Criteria: Desired behaviour demonstrated and Quarterly performance (rating 4 & above) and performance consistency |
| Best Store – ASICS Team | Recognise a team that demonstrates excellence, exceptional performance, service excellence and builds a culture that Ample stands for. | Eligibility: All ASICS stores Criteria: Overall sales target achievement, Mystery audit scores, Merchandising audit scores |
Under Armour Retail
| ACE Award | Description | Eligibility/Criteria |
|---|---|---|
| Best Debutant Individual | Award the best new comer on the block who has established self as a role model and who has understood the business well. Has been efficient & effective at work in a short span | Eligibility: Tenure of 6 months or below Criteria: Performance within first 6 months and Desired behavior demonstration |
| Best Sales Champ Individual | • Recognise exceptional sales performance contribution. • Appreciate diligence, efforts and dedication towards achieving top line/bottom line targets. | Eligibility: All RSEs (Under Armour) Criteria: Performance in overall sales |
| Role model-Retail Sales Executive Individual | • Recognise an individual for living Ample’s culture. • Demonstrated the desired behaviour, considered as a role model. | Eligibility: All RSEs (Under Armour) Criteria: Desired behaviours demonstrated |
| Best Store Manager Individual | • Recognise a leader in the making. • Appreciate consistent, standard, exceptional performance and role model behaviour. | Eligibility: All Asst. SM/Store managers (Under Armour) Criteria: Desired behaviour demonstrated and Quarterly performance (rating 4 & above) and performance consistency |
| Best Store – Under Armour Team | Recognise a team that demonstrates excellence, exceptional performance, service excellence and builds a culture that Ample stands for. | Eligibility: All Under Armour stores Criteria: Overall sales target achievement, Mystery audit scores, Merchandising audit scores |
Bose Retail
| ACE Award Category | Description | Eligibility / Criteria | ||
|---|---|---|---|---|
| Best Debutant Individual | Award the best new comer on the block who has established self as a role model and who has understood the business well. Has been efficient & effective at work in a short span | Eligibility: Tenure of 6 months or below Criteria: Performance within first 6 months and Desired behavior demonstration | ||
| Best Sales Champ Individual | • Recognise exceptional sales performance contribution. • Appreciate diligence, efforts and dedication towards achieving sales targets | Eligibility: All DS Criteria: Performance in overall sales, however achieving a minimum 90% of their overall sales target | ||
| Audio for Video sales Champ Individual | • Recognise contribution towards A4V sales performance • Appreciate diligence, efforts and dedication towards achieving A4V sales targets | Eligibility: All DS Performance in Audio for Video sales, however achieving a minimum 90% of their overall sales target | ||
| Role Model – Demonstration Specialist Individual | • To recognise an individual for living Ample’s culture, who demonstrates the desired behaviour and considered as a role model | Eligibility: All DS Criteria: Desired behaviour demonstrated | ||
| Best Store Manager Individual | • Recognise a leader in the making • Appreciate consistent, standard, exceptional performance and demonstrates role model behaviour | Eligibility: All SI/Asst. SM/Store managers Criteria: Desired behaviour demonstrated, Quarterly performance (rating 4 & above) and performance consistency | ||
| Best Operations Manager Individual | • Recognise a leader in the making • Appreciate consistent, standard, exceptional performance and demonstrates role model behaviour | Eligibility: City Manager Criteria: Desired behaviour demonstrated,Quarterly performance (rating 4 & above) and performance consistency | ||
| Best Retail Installation Engineer Individual | • Appreciate for going over and beyond call of duty • Recognise exceptional efforts and ability to set standards & benchmark | Eligibility: All RIs Criteria: Desired behaviour demonstrated,Quarterly performance (rating 4 & above) and performance consistency | ||
| Best Store Team | Recognise a team that demonstrates excellence, exceptional performance, service excellence and builds culture that Ample stands for | Eligibility: All Stores Criteria: Overall sales target achievement. 5S scores Audit. Bose Retail operational Audit. Business Growth. |
Support Function
| ACE Award Category | Description | Eligibility / Criteria | ||
|---|---|---|---|---|
| Best Debutant Individual | Award the best new comer on the block who has established self as a role model and who has understood the business well. Has been efficient & effective at work in a short span. | Eligibility: Tenure of 6 months or below Criteria: Performance within first 6 months and Desired behavior demonstration | ||
| Best Performer Individual | • Recognise exceptional performance at work. • Appreciate contribution in achieving functional and organisational objectives. • Reward efforts to drive key priorities & to set benchmarks. | Eligibility: All support function team members Criteria: 4 and above rating on quarterly goals | ||
| Best Helping Hand Individual | • Recognise contribution, effort of a backend support staff. • Appreciate service excellence, efforts over and beyond call of duty. | Eligibility: All housekeeping & security, delivery boys (on rolls & contract) Criteria: Element of Extra mile & Service excellence | ||
| Excellence at work Individual | • Recognise exceptional performance at work. • Appreciate contribution in achieving functional and organisational objectives. • Reward efforts to drive key priorities & to set benchmarks. | Eligibility: All support team members Criteria: Element of Extra mile & Service excellence | ||
| Culture Champion Individual | • Award a true role model at a managerial level and who has walked the talk. • Recognise high performance standards & culture for self & team. | Eligibility: All support function managers Criteria: 4 and above rating on quarterly goals & Desired behaviour demonstrated |
| Award Category | Description | Eligibility/Criteria |
|---|---|---|
| SPOT Award | Spot awards are immediate recognition of individual contributions to day-to-day activities where an Amplite demonstrates excellence or goes that extra mile. | The award can be presented by an Amplite from one team to another or a manager to his team member. Spot awards are on-going in nature and can be presented at any time to recognise excellence and extra-mile efforts. |
Procedure
- Senior reporting managers are required to provide nominations on the below link for various categories of awards. https://ems.ample.co.in/rnr/ace/nomination-form/
- Spot award nominations can be updated on the below link. http://ems.ample.co.in/rnr/spot/
- Gifts and certificates can be procured depending on the category of awards and nominations.
- On a particular day/event, an “award ceremony” can be conducted gathering all the team members and the awards are felicitated.
- e-DM on all the ACE award winners to be circulated org wide.
Amendments
The amendments to this policy are at the discretion of the management as per the needs and expectations. The changes would be updated to the team members before the implementation and the necessary demonstration/ handholding would be done where deemed necessary
Preface
Recognition Program
Recognition is as simple as saying thank-you, with a very informal approach or as grandiose as a formal presentation at an event organized. Recognition focuses on the way Ample recognizes and appreciates good behavior, effort and additional initiative to foster a high performing culture in pursuit of achieving Ample’s vision and values.
Reward system
Reward system aims at strategically designing ways to motivate team members for their behavior, efforts and contribution towards Ample which can be monetarily or non-monetary.
Objectives and Scope
- Acknowledge Effort – Rewards innovation, ideation, initiatives and leadership behaviour.
- Drive Engagement – Designed to drive employee engagement amongst all team members across functions, sub functions, designations and locations.
- Build Ample Culture – Acknowledges individual or team effort and recognises exceptional performance, behavioural excellence at an organisational level
Eligibility
This policy is applicable to all the team members on the rolls and on contract with Ample across all geographical locations.
Abbreviations / Glossary
- ACMT – Apple Certified Mac Technician
- ACIT – Apple Certified iOS Technician
- CSAT – Customer Satisfaction
- ACSE – AppleCare Service Excellence
- PSP – Premium Service Provider
- RSE – Retail Sales Executive
- APR – Authorised Premium Reseller
- AAR – Authorised Apple Reseller
Categories of Rewards and Recognition
- Spot Awards
- ACE Awards
- Milestone Awards
Reward and Recognition Award Categories
Service Team
| ACE Award Category | Description | Eligibility/Criteria |
|---|---|---|
| Best Debutant (Individual) | Award the best new comer on the block who has established self as a role model and has understood the business well. Has been efficient & effective at work in a short span. | Eligibility: Tenure of 6 months or below. Criteria: Performance during the first 6 months both in-training period and on-job. |
| Expert Mac Technician Individual | • To appreciate a Mac technician who understands the details of operating a Mac machine well and is prompt on timelines & delivery. • Understands all aspects of Mac, troubleshoots, identifies & isolates the problem, promptly orders part, replaces & repacks the product. • Accountable for a well serviced machine being given to the customer. | Eligibility: All ACMT certified technicians Criteria: Based on quarterly performance (4 & above rating) |
| Expert iOS Technician Individual | • To appreciate an iOS technician who understands the details of operating an iOS machine well and is prompt in terms of the timelines & delivery. • Understands all aspects of iOS, troubleshoots, identifies & isolates the problem, promptly orders parts, replaces & repacks the product. • Accountable for a well serviced machine being given to the customer. | Eligibility: All ACIT certified technicians Criteria: Based on quarterly performance (4 & above rating) |
| Best Performer Individual | • To recognise exceptional performance at work and contribution in achieving the functional and organisational objectives. • Award to drive key priorities and to set benchmarks. | Eligibility: All Retail service engineers Onsite + Resident engineers IT/ software development/CC/ all other sub-functions Criteria: Based on quarterly performance (4 & above rating) |
| Extra Mile Award Individual | • To appreciate for going over and beyond call of duty. • Recognise exceptional efforts and ability to set standards & benchmark. | Eligibility: All employees Criteria: Impact beyond KRA/ impacts organisation or function |
| Culture Champion Individual | • Award a true role model who has walked the talk. • Recognise high performance standards & culture for self & team. | Eligibility: All team handling roles Criteria: Demonstration of desired behaviour & quarterly performance (4 & above rating) |
| Best Service Location Team | • Recognise a team that demonstrates excellence, exceptional performance, service excellence and builds culture that Ample stands for | Eligibility: All service locations Criteria: Profitability, CSAT, PSS/ACSE parameters , PSP status, look & feel of location, hygiene, grooming standards, least no. of escalations, desired behaviour demonstrated |
Corporate Sales
| ACE Award Category | Description | Eligibility / Criteria | ||
|---|---|---|---|---|
| Best Debutant Individual | Award the best new comer on the block who has established self as a role model and who has understood the business well. Has been efficient & effective at work in a short span. | Eligibility: Tenure of 6 months or below Criteria: Desired behaviour demonstrated | ||
| Best Sales Personnel Individual | • To recognise contribution towards sales performance • Appreciate diligence, efforts and dedication towards achieving top line/bottom line targets. | Eligibility: Frond-end sales & Inside Sales team members Criteria: Rating of 4 & above on sales targets | ||
| Best Team Manager Individual | • Recognise a leader in the making. • Appreciate consistent, standard, exceptional performance and role model behaviour. | Eligibility: All team managers – (Branch manager, Product manager, Team manager) Criteria: Rating of 4 & above (quarterly) + Desired behavior demonstrated | ||
| Best Breakthrough Deal Team | • To award an idea/deal which has changed the course of the business. • Recognise the team which demonstrates collaboration, ideation, initiatives, proactiveness, excellence & customer experience. | Eligibility: All Corporate team members Criteria: New OEM acquisition, New customer acquisition | ||
| Best Behind the scenes executive Individual | • Appreciate for going over and beyond call of duty. • Recognise exceptional efforts and ability to set standards & benchmark. | Eligibility: Collection executives and Sales coordinators Criteria: Extra Mile contribution |
Apple Retail
| ACE Award Category | Description | Eligibility/Criteria |
|---|---|---|
| Best Debutant Individual | Award the best new comer on the block who has established self as a role model and who has understood the business well. Has been efficient & effective at work in a short span. | Eligibility: Tenure of 6 months or below. Criteria: Performance within first 6 months and Desired behavior demonstration. |
| Best Sales Champ Individual | • Recognise exceptional sales performance contribution. • Appreciate diligence, efforts and dedication towards achieving top line/bottom line targets. | Eligibility: All RSEs Criteria: Performance in overall sales |
| Accessory Sales Champ Individual | • Recognise contribution towards accessory sales performance. • Appreciate diligence, efforts and dedication towards achieving accessory targets. | Eligibility: All RSEs Criteria: Performance in accessory sale |
| Role model Individual | • To recognise an individual for living Ample’s culture, who demonstrates the desired behaviour and considered as a role model. | Eligibility: All RSEs Criteria: Desired behavior demonstrated. |
| Best Store Manager Individual | • Recognise a leader in the making. • Appreciate consistent, standard, exceptional performance and role model behaviour. | Eligibility: All Asst. SM/Store managers Criteria: Desired behaviour demonstrated and Quarterly performance (rating 4 & above) and performance consistency |
| Best Operations Manager Individual | • Recognise a leader in the making. • Appreciate consistent, standard, exceptional performance and role model behaviour. | Eligibility: Cluster manager / Area sales manager Criteria: Desired behaviour demonstrated and Quarterly performance (rating 4 & above) and performance consistency |
| Best Backend Executive Individual | • Appreciate for going over and beyond call of duty. • Recognise exceptional efforts and ability to set standards & benchmark. | Eligibility: All admin/logistics/accounts/cashier executives (Apple + ASICS) Criteria: Quarterly performance (rating 4 & above) + performance consistency |
| Best Store Team | Recognise a team that demonstrates excellence, exceptional performance, service excellence and builds culture that Ample stands for. | Eligibility: All APR & AAR stores Criteria: Overall sales & accessory target achievement Mystery audit scores, Apple audit scores, Apple Retail compliance, Merchandising audit scores |
| Best Merchandiser Individual | Recognise a merchandiser for exceptional and consistent performance. | Eligibility: B & M team members (Apple + ASICS) Criteria: Performance for two quarters (rating 4 & above) |
Asics Retail
| ACE Award | Description | Eligibility/Criteria |
|---|---|---|
| Best Debutant Individual | Award the best new comer on the block who has established self as a role model and who has understood the business well. Has been efficient & effective at work in a short span | Eligibility: Tenure of 6 months or below Criteria: Performance within first 6 months and Desired behavior demonstration |
| Best Sales Champ Individual | • Recognise exceptional sales performance contribution. • Appreciate diligence, efforts and dedication towards achieving top line/bottom line targets. | Eligibility: All RSEs (ASICS) Criteria: Performance in overall sales |
| Role model Individual | • Recognise an individual for living Ample’s culture. • Demonstrated the desired behaviour, considered as a role model. | Eligibility: All RSEs (ASICS) Criteria: Desired behaviours demonstrated |
| Best Store Manager Individual | • Recognise a leader in the making. • Appreciate consistent, standard, exceptional performance and role model behaviour. | Eligibility: All Asst. SM/Store managers (ASICS) Criteria: Desired behaviour demonstrated and Quarterly performance (rating 4 & above) and performance consistency |
| Best Store – ASICS Team | Recognise a team that demonstrates excellence, exceptional performance, service excellence and builds a culture that Ample stands for. | Eligibility: All ASICS stores Criteria: Overall sales target achievement, Mystery audit scores, Merchandising audit scores |
Under Armour Retail
| ACE Award | Description | Eligibility/Criteria |
|---|---|---|
| Best Debutant Individual | Award the best new comer on the block who has established self as a role model and who has understood the business well. Has been efficient & effective at work in a short span | Eligibility: Tenure of 6 months or below Criteria: Performance within first 6 months and Desired behavior demonstration |
| Best Sales Champ Individual | • Recognise exceptional sales performance contribution. • Appreciate diligence, efforts and dedication towards achieving top line/bottom line targets. | Eligibility: All RSEs (Under Armour) Criteria: Performance in overall sales |
| Role model-Retail Sales Executive Individual | • Recognise an individual for living Ample’s culture. • Demonstrated the desired behaviour, considered as a role model. | Eligibility: All RSEs (Under Armour) Criteria: Desired behaviours demonstrated |
| Best Store Manager Individual | • Recognise a leader in the making. • Appreciate consistent, standard, exceptional performance and role model behaviour. | Eligibility: All Asst. SM/Store managers (Under Armour) Criteria: Desired behaviour demonstrated and Quarterly performance (rating 4 & above) and performance consistency |
| Best Store – Under Armour Team | Recognise a team that demonstrates excellence, exceptional performance, service excellence and builds a culture that Ample stands for. | Eligibility: All Under Armour stores Criteria: Overall sales target achievement, Mystery audit scores, Merchandising audit scores |
Support Function
| ACE Award Category | Description | Eligibility / Criteria | ||
|---|---|---|---|---|
| Best Debutant Individual | Award the best new comer on the block who has established self as a role model and who has understood the business well. Has been efficient & effective at work in a short span. | Eligibility: Tenure of 6 months or below Criteria: Performance within first 6 months and Desired behavior demonstration | ||
| Best Performer Individual | • Recognise exceptional performance at work. • Appreciate contribution in achieving functional and organisational objectives. • Reward efforts to drive key priorities & to set benchmarks. | Eligibility: All support function team members Criteria: 4 and above rating on quarterly goals | ||
| Best Helping Hand Individual | • Recognise contribution, effort of a backend support staff. • Appreciate service excellence, efforts over and beyond call of duty. | Eligibility: All housekeeping & security, delivery boys (on rolls & contract) Criteria: Element of Extra mile & Service excellence | ||
| Excellence at work Individual | • Recognise exceptional performance at work. • Appreciate contribution in achieving functional and organisational objectives. • Reward efforts to drive key priorities & to set benchmarks. | Eligibility: All support team members Criteria: Element of Extra mile & Service excellence | ||
| Culture Champion Individual | • Award a true role model at a managerial level and who has walked the talk. • Recognise high performance standards & culture for self & team. | Eligibility: All support function managers Criteria: 4 and above rating on quarterly goals & Desired behaviour demonstrated |
| Award Category | Description | Eligibility/Criteria |
|---|---|---|
| SPOT Award | Spot awards are immediate recognition of individual contributions to day-to-day activities where an Amplite demonstrates excellence or goes that extra mile. | The award can be presented by an Amplite from one team to another or a manager to his team member. Spot awards are on-going in nature and can be presented at any time to recognise excellence and extra-mile efforts. |
Procedure
- Senior reporting managers are required to provide nominations on the below link for various categories of awards. https://ems.ample.co.in/rnr/ace/nomination-form/
- Spot award nominations can be updated on the below link. http://ems.ample.co.in/rnr/spot/
- Gifts and certificates can be procured depending on the category of awards and nominations.
- On a particular day/event, an “award ceremony” can be conducted gathering all the team members and the awards are felicitated.
- e-DM on all the ACE award winners to be circulated org wide.
Amendments
The amendments to this policy are at the discretion of the management as per the needs and expectations. The changes would be updated to the team members before the implementation and the necessary demonstration/ handholding would be done where deemed necessary